See transcript below:

Hello Mr. Evanns,

I wanted to express my gratitude for all you did for us, for taking our case on short notice, your incredible legal expertise on our case and how thorough you were in intimidating the other side.
From the family,
We all are so grateful to you for the money you obtained for us, which will be either saved or well – spent.

Collection law is not always just about money – at the end of the day, this is the reason that I do what I do.